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Wednesday, September 7th 2005

9:41 PM

Never underestimate the power of stupidity

  • Mood: tired and pissed off
  • Music: Fatboy Slim, "Weapon of Choice" (thanks a lot for getting this in my head again, Vicki )
  • Gaming: Sid Meier's Pirates!
Aarrgh.  The company in charge of my student loans (which I consolidated several years ago at what is now an unpleasantly high rate) is giving me a hard time.  Here's the story - I called them in July to give them my address change and to end my unemployment deferment so I could get back to repaying the loan.  At the time, I was told that my next payment would be due mid-August.  So far, so good.

So, a month later, I'm looking in my mailbox for the statement from the company.  Nothing.  So I wait a few more days... and wait.  Nada.  Finally, late last week, I get a statement from them.  Payment date is 8/19, statement date is 8/24 - and the postmark on the envelope is 8/29.  Now, it appears, I've been charged a late fee on my account.  Let's see... they send me the statement (including the stub I'm supposed to include with my check to them) a WEEK AND A HALF AFTER the payment is due, and then charge me 'cause I didn't pay promptly?  Mailed the statement out a week and a half after the date, that is, so by the time it got to my mailbox, it was two whole weeks. 

This is, how should I put it - a steaming load of bullshit.  I received a voice mail from them today asking to call back by the end of the day - however, they didn't call me until 7:30 this evening - when, due to my schedule  getting messed up by the holiday - I was still working and out of range for my cell phone.  I get home and call back - you guessed it, they were closed.  Now, I realize that I'm hardly the world's most punctual person, but at least when I don't get stuff done in a timely fashion, I don't try and penalize people for not responding in a "reasonable" amount of time.  I expect a delightful half hour, minimum, on the phone tomorrow trying to straighten this snafu out.  Oh, and did I mention that this comes after I worked an 11 hour day today, plus another hour and a half or so of driving to work and back home?  Pardon me, I need to go drink heavily now.
2 Comment(s).

Posted by Vicki:

Hey that is a great song. You should be sincerely thanking me, not angrily! :P

Student loans suck though, and I'm not at all looking forward to paying off all these new ones on top of Trin in a few months.

But that is the price we pay for witty cocktail party conversation, no? ;)
Wednesday, September 7th 2005 @ 9:25 PM

Posted by Dan Courtney:

Good song, yeah, but now it's stuck in my head - hence the banging head against wall bit. I'm trying to get it out!
Thursday, September 8th 2005 @ 5:15 PM

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